In-house Programs

Customized In-House Programs

Laures conducts in-house programs based on public events or on any topics as requested by the clients at their premises. These programs will be tailor-made to suit the needs of the clients.

Human Resources / Soft Skills:
  • Train the Trainer
  • Effective Communication Skills
  • Developing High-Performance Supervisors
  • Developing Self Esteem & Peak Performance at Work
  • Dealing with Difficult Employees & Absenteeism at work
  • Developing the Leader Within You
  • Managing Employees Work Performance & Discipline
  • Human Capital Management
  • Successful Recruitment & Interviewing Skills
  • Effective Succession Planning
  • Attitudes vs Aptitude at Work
  • Competitive Intelligence
  • Performance Management System
  • The Art and Skill of Managing People Effectively
  • The Supervisor As A Manager & A Leader
  • High Impact Leadership
  • Essential Managerial Skills
  • Managing Innovation & Change
  • The Magic of Building Teams
  • Dealing With Difficult & Non-Performing Employee
Call Centre Management:
  • Customer Service for Call Centre
  • Supervisor Team Leader Training
  • Telephone Sales & Telephone Etiquettes
Oil and Gas
  • Production Sharing Agreements
  • Risk Protection in the Upstream Oil and Gas
  • Brownfield Redevelopment
  • FEED – Front End Engineering Design
  • Safe Handling of LPG
  • Total Sludge Management
  • Corrosion and Welding Practices
  • Petroleum OHS Practices
  • Quality in Manufacturing
  • Strategic Quality Planning
  • Advanced Scheduling and Shut Down Planning
  • Root Cause Analysis and Expert Witness Services
  • Failure Mode and Effect Analysis (FMEA)
  • Lean Enterprise Management
  • Black Belt/Quality Engineering Statistics
  • Excellence in 8 Dimensions
  • Continual Improvement Assessment (CIA)
  • Voice of customers in manufacturing
  • Effective Warranty Management
  • Organizing and Streamlining Operations With THE 5S SYSTEM
  • Preventive Maintenance
  • Facility And Equipment Management
  • Reliability Centered Maintenance (RCM)
  • Kobetsu Kaizen
  • Statistical Process Control (SPC)
  • Real-Time Production Monitoring & Management
  • QC Tools & Problem Solving Techniques
Corporate Image and Business Etiquette
  • Master the Art of Business and Social Etiquettes
  • Making Your First Impression a Lasting One
  • Enhance your Image for Professional and Personal Success
  • Successful Executives Dine Like Diplomats
  • Tiny Turn-Offs That Make Lasting Impression
  • Knowledge Management and Intellectual Capital
  • Achieving Competitive Advantage Through Efficient Cost Management
  • Applications of Financial Tools in Decision Making
  • Interactive Effects of Human Capital, Structural Capital and Social Capital on Firm Performance
  • The Moderating Effects of Environment and Strategy
  • Emerging Trends in Asian Financial Markets
  • Intellectual Capital Strategy
  • Accounting and Finance for Non-Specialists
  • Accounting and Finance for Managers
  • Credit Analysis
  • Financial Management for Managers
  • Working Capital Management
  • Accounting for Managers
  • Strategic Management
  • Technology Management
  • Innovation Management
  • Introductory Financial Accounting I
  • Introductory Financial Accounting II
  • Intermediate Accounting
  • Accounting Theory and Practice
  • Specialized Accounting
  • Computerized Accounting
  • Information Technology and Accounting Applications
  • Intellectual Capital Impact on Performance in Malaysian Financial Services Industry
  • Corporate Governance: The Role-Value of its Players.
  • Earnings Management and Perceived Earnings Quality
  • A Cross-Sectional Analysis of Value-Drivers in the Knowledge Economy
  • SME Learning: Personalized Approaches to Knowledge Management
  • Marine Accident & Incident Investigation Proficiency Crisis Management & Human Behaviour
  • Dangerous, Hazardous and Harmful Cargoes
  • Maritime Safety Management
  • Petrochemical Training
  • Fire Fighting
  • Navigation and Radar
  • Best Practices in Contract Negotiations & Service Level Agreements.
  • Creating Effective and Practical Service Level Agreements.
  • How to simplify SLAs / Agreements / Contracts

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